To start the remote support please press the DOWNLOAD HERE button.
Shortly after a dialog box will appear, press the ‘run’ button (Maybe you need to push it twice). This will start a TeamViewer remote support application on your PC.
Now call our support department on phone number +45 8880 3000.
Please be aware that the support department is open between 7.30AM and 5PM CET Monday to Thursday (Holidays excluded).
Friday open between 7.30AM and 4PM CET
Inform the unique ID from the application to the supporter and hold on until the PC connection is established.
Once the connection is established the supporter has remote control over your PC and will be able to assist you.
Once the supporter is done the application can be closed, and nothing is stored on your PC or Mac.